Latest Network Updates.

Like many industries, the mail supply chain is being disrupted by the current coronavirus pandemic. We, with our partners, are working hard to maintain our high level of service as much as possible during these difficult times. Of course, we rely on our processing team at Whistl to collect, sort, and distribute all of your items ready for handover to Royal Mail for the final mile delivery.

Below is the latest updates from our networks:

Royal Mail – Tuesday 12 May 2020

Air Network

Not all mail was able to travel on the scheduled flight from East Midlands to Belfast last night due to the aircraft reaching full capacity. As a result, a small amount of mail posted yesterday in parts of the Midlands, South West, Wales and North of England for delivery today in Northern Ireland may arrive later than anticipated.

Last night the flight from Exeter to East Midlands was late departing due to a technical issue with the aircraft. As a result, some mail posted yesterday in parts of the Midlands, North of England, South West, Wales and Northern Ireland for delivery today in the far South West of England may arrive later than expected.

Rail Network

Our rail network operated to schedule last night.

Road Network

Our road network operated to schedule last night.

Processing

Staffing issues due to self-isolating and social distancing – along with increased parcel volumes – continue to have an effect at our mail centres. Last night some of our mail centres were unable to process mail to schedule, this may mean some of the mail outlined below may arrive later than planned.

Aberdeen Mail Centre Some mail posted yesterday in other parts of the UK for delivery today in the AB and ZE postcode areas.

Chester Mail Centre Both inbound mail, (some mail posted in other parts of the UK, due for delivery today in the CH, LL and SY postcode areas), and outbound mail, some mail posted in the CH, LL and SY postcode areas yesterday for delivery today in other parts of the UK.

Edinburgh Mail Centre Some mail posted in other parts of the UK yesterday for delivery today in the DD, EH, FK, KY, PH and TD postcode areas.

Greenford Mail Centre Some mail posted yesterday in other parts of the UK, for delivery today in the HA, NW, SL, UB and W2-14 postcode areas.

Home Counties North Mail Centre Mail posted yesterday in other parts of the UK for delivery today in the AL, EN, HP, LU, SG and WD postcode areas.

Jubilee Mail Centre Some mail posted in the GU, KT, SW and TW postcode area DD, EH, FK, KY, PH and TD postcode areas.s yesterday for delivery today in other parts of the UK.

Medway Mail Centre Both inbound mail, (some mail posted in other parts of the UK for delivery today in the CT, DA, ME and TN postcode areas), and outbound mail, (some mail posted in the CT, DA, ME and TN postcode areas yesterday for delivery today).

Nottingham Central Mail Centre Both inbound (some mail posted yesterday in other parts of the UK for delivery today in the DE and NG postcode areas), and outbound mail, (some mail posted in the DE and NG postcode areas yesterday for delivery today in other parts of the UK).

South Midlands Mail Centre Some mail posted yesterday in other parts of the UK for delivery today in the CV, LE, MK and NN postcode areas

Direct Mail Systems COVID‐19 (Coronavirus) Statement

As the coronavirus crisis continues to develop, we wanted to give you some assurances relating to your work with us here at Direct Mail Systems (DMS) and what we are doing to ensure business as usual for our clients.

DMS is committed to an evidence‐led and common‐sense approach to containing the coronavirus outbreak and mitigating its impact on employees and customers. We are confident we have continuity plans in place to minimise the risk of disruption and maintain continuation of service as much as reasonably possible. It is worth noting though that some postal authorities (like Italy) have already shut down and in those cases, there is little we can do to mitigate those extreme circumstances.

Our plans at DMS include implementing and sharing clear guidelines for our employees, providing advice and support for anyone who needs to self‐isolate, and issuing guidance on safe hygiene practices inside and outside the workplace.

Accounts, Sales and Data Processing can already work remotely should the need arise. We recognise that the situation will continue to evolve, and we remain committed to monitor the outbreak and update our plans accordingly.

'As key workers, during these testing times, it is imperative we provide continuity of service'

Adam Rayner DipM DipDM MCIM, Managing Director